Home › Guides › Your car will not start

Your car will not start

Work through it in order. Most of the time you will know what you are dealing with before you call anyone.

Nothing at all when you turn the key

No crank, no dashboard, no interior light, or everything very dim. That is almost always the battery, a loose or corroded terminal, or a failed main earth.

Open the bonnet and look at the terminals. If there is white or blue-green powder around them, or the clamp moves when you push it, that alone can stop a car starting. Clean connections and a tight clamp cost nothing to check.

It turns over slowly and then gives up

Classic tired battery, especially on the first cold morning of the year. A battery loses cranking ability as it ages and the cold makes the engine harder to turn at the same time.

A jump start will get you going. It will not tell you whether the battery will survive another week, which is what the test is for.

It turns over normally but will not fire

The battery is doing its job. The problem is fuel, spark or an immobiliser. A new battery will not help, and anyone who sells you one without testing first is guessing.

It starts on a jump, then dies again

Two possibilities. Either the battery can no longer hold a charge, or the alternator is not putting one back. Our test covers the charging system as well as the battery, so you are not replacing the wrong part.

Find your battery

Which NOVAX® fits your car?

Read the code off the top or side of your current battery — three digits, sometimes with letters after them, like 628 or 646.

NOVAX® is fitted and warranted through Global Batteries Xpress and authorised resellers. Find your nearest outlet — they confirm the size against the car before anything is fitted.

Where to go

NOVAX® is tested, fitted and warranted at Global Batteries Xpress outlets and at resellers we have appointed in writing. The test is free whether you buy anything or not.